About zvoove
zvoove is the market-leading provider of cloud solutions for temporary staffing and cleaning service providers in Europe. In a dynamic ecosystem of service providers, the extended workforce and corporates, zvoove improves the world of work through end-to-end digitalization for service providers, more job offers and career opportunities for employees and reliable workforce for corporates. Around 5,000 customers and 80,000 end users trust in zvoove. Today, they manage about 2.2 million workers, 14 billion euros in annual payroll and about two million applications per year via zvoove's platforms. zvoove employs more than 500 employees at 16 locations across Europe.
As a Senior IT Systems Engineer (m/f/d) specializing in Workplace, Identity, and Collaboration, you will be an integral part of our distributed Corporate IT team. Your role is critical in shaping our IT services landscape to enhance workplace efficiency and improve collaboration among all our employees. The work you do has a direct impact on the satisfaction of our internal customers, which is why we're seeking a dedicated professional with a passion for technology and service excellence.
Your tasks
- Design, support, and develop Workplace, Identity, and Collaboration services, with a focus on Microsoft 365 applications (Intune/Endpoint Manager, Exchange Online, Teams, Entra ID) and Atlassian (Jira / Confluence).
- Ensure endpoints and associated applications are updated, secure, and functioning seamlessly. This includes managing software portfolios and ensuring compliance with security standards.
- Extend and improve automation processes for user lifecycle management, focusing on onboarding and offboarding efficiency.
- Provide 2nd-/3rd-level support for our corporate end-users, addressing technical issues and ensuring customer satisfaction.
- Contribute to the continuous optimization of our overall service processes to enhance efficiency and reduce downtime.
- Plan and execute IT post-merger integrations, ensuring seamless transitions and alignment of IT services across merged entities. This includes coordinating with cross-functional teams to integrate systems, data, and processes.
Your profile
- Experience: Proven experience in IT system engineering, with a focus on Workplace, Identity, and Collaboration services. In-depth knowledge of Microsoft 365 technologies is essential. Experience in administration of the Atlassian tool stack (Jira/Confluence) is a plus.
- Skills: Strong understanding of IT infrastructure, including endpoint management, security, automation, and cloud-based services.
- Problem-Solving: Excellent problem-solving skills with a proactive approach to troubleshooting and resolving technical issues.
- Collaboration: Ability to work collaboratively with a distributed team and coordinate with cross-functional stakeholders.
- Management: Demonstrated ability to independently manage IT projects from start to finish, including planning, execution, and problem-solving, while proactively addressing challenges especially for Post-Merger-Integration projects.
- Communication: Effective communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Your Benefits as a zvoover
- Collaboration in an empathetic and appreciative team
- You can utilize your knowledge and personal strengths, gain further qualifications and develop yourself further
- You start with structured onboarding and learn on the job, in training sessions or in informal learning formats, e.g. zvoove Garage in interdisciplinary and international teams
- You have the opportunity to participate in the benefits of our hybrid work concept, which includes working in the office, home office, mobile work and workation
- Modern tech stack and agile working methods are a matter of course
- Variety of benefits, e.g. pension scheme, health management - including employee discounts
- Well-behaved dogs are welcome at all locations
Are you up for a new challenge?
I look forward to receiving your application.
